Terms & Conditions

Last Updated:  July 21, 2025

These Terms and Conditions (“Agreement”) govern your use of jkdistro.com (the “Site”), operated by JK Distribution Co. (DBA JK Distro) (“we”, “us”, or “our”). By using the Site, you agree to comply with and be bound by this Agreement. If you do not continue to agree to these terms, you should discontinue use of the Site.


Age Restrictions

jkdistro.com is strictly available to users aged 21 years or older. By accessing the Site, you confirm that you meet this requirement. We reserve the right to deny access to users who do not comply with this restriction.

To comply with California law, we require all users to complete an age verification process before accessing the platform or completing transactions. This verification may be conducted manually or through external ID verification services. Users must provide a valid government-issued ID to confirm their age. Failure to complete the verification process will result in restricted access to the Site and the inability to place orders.


Retail Marketplace Overview


Jkdistro.com operates as a direct-to-consumer retail platform. All products sold on the site are sourced, curated, and distributed by JK Distribution Co.


Licensing and COA Requirements

 

All products listed on jkdistro.com must be produced under valid State and Federal licensing or registration and have a valid, compliant Certificate of Analysis (COA) issued by a certified laboratory. COAs must be clearly readable, authentic, and not expired. A COA is considered valid for one year from its laboratory release date.


Insurance


jkdistro.com has gained access to insurance for customer orders via Route. We are now offering optional shipping insurance as an added layer of protection by covering lost, stolen, or damaged packages during transit. By unselecting Route at checkout, buyers opt out of this premium protection.

jkdistro.com shall not be liable for lost, stolen, or damaged items if Route insurance is not selected. Buyers are fully responsible for securing shipping insurance at their own discretion.

By declining insurance, the buyer agrees to indemnify and hold harmless jkdistro.com from any and all liability arising from loss, theft, or damage of their shipment during transit.

Taxes and Compliance


International Taxes and Duties


For international orders, buyers are responsible for understanding and paying all applicable import duties, VAT, customs fees, and other taxes imposed by their country. Jkdistro.com is not responsible for customs-related delays, seizures, or additional charges. It is the buyer’s responsibility to ensure compliance with local import regulations before placing an order.


Payment Terms


All transactions on the Site are processed in U.S. dollars. Payments are securely handled through trusted third-party payment processors at the time of purchase. jkdistro.com does not store full payment details on its servers. By placing an order, you authorize the transaction and agree to pay all charges incurred, including any applicable taxes and shipping fees. All sales are subject to our Refund and Return Policy.


Shipping and Fulfillment


jkdistro.com is responsible for managing shipping, carrier selection, and tracking information. If shipping issues arise, our team will work directly with customers to address concerns. Jkdistro.com recommends that buyers purchase shipping insurance, as we are not liable for lost or damaged shipments.


Refund and Return Policy


All refunds and returns are subject to our Refund and Return Policy found separately on the Site. Customers must follow the procedures outlined on that part of the Site to initiate a return or refund request. JKDistro.com is responsible for processing refund requests in a timely and fair manner. We reserve the right to approve or deny refund claims based on compliance with our policy terms.


Prohibited Activities


Buyers are responsible for ensuring their transactions comply with local, state, and federal laws. JKDistro.com strictly prohibits the sale or distribution of any illegal or restricted products. Any attempt to misuse the Site or engage in unlawful activity may result in account suspension, order cancellation, and reporting to authorities if necessary.


Dispute Resolution


If you experience any issues with your order, please contact jkdistro.com customer support directly. We are committed to resolving disputes promptly and fairly. While we may assist with mediation when necessary, JKDistro.com does not assume legal responsibility for the outcome of any dispute. All communication regarding order issues should be directed to our support team at [email protected] or 1-800-420-8597.


Privacy and Data Usage


By using jkdistro.com, you agree to the collection and use of your personal data as outlined in our Privacy Policy found separately on our Site. We encourage you to review the Privacy Policy for details on how their information is handled.


Changes to These Terms


We reserve the right to update or modify these Terms and Conditions at any time. Any significant changes to our policies, including pricing, taxes, or shipping terms, will be communicated through the Site or via email. Continued use of the Site after notice of any updates constitutes acceptance of the revised terms.


Contact Information


For any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: [email protected]

Phone: 1-800-420-8597

Location: PO Box 1247, Benicia CA, 94510


Limitation of Liability


JKDistro.com sells and ships products directly to customers and strives to ensure accuracy, quality, and timely delivery. However, to the fullest extent permitted by law, JKDistro.com shall not be held liable for any indirect, incidental, consequential, or punitive damages arising from the use of our products or services, including but not limited to loss of profits, data, or other intangible losses.

JKDistro.com’s total liability for any claim related to a purchase shall not exceed the amount paid by the customer for the specific product in question. By purchasing from our site, you acknowledge and agree that your use of JKDistro.com and its products is at your sole risk.

We do not guarantee uninterrupted or error-free service and disclaim any warranties, express or implied, including but not limited to merchantability or fitness for a particular purpose, except as expressly stated in writing.

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