Thank you for choosing JK Distro as your trusted provider of premium hemp products. We are dedicated to delivering your orders in a timely and efficient manner. Please take a moment to review our shipping policy to understand the details and expectations regarding the shipment of your purchases.

SHIPPING METHODS AND CARRIERS

We utilize reputable shipping carriers to ensure reliable and secure delivery of your orders. The shipping methods available to you may vary based on your location and the products you have purchased. During the checkout process, you will be presented with the available shipping options for your specific order

PROCESSING TIME

Once your order is placed and payment is successfully processed, our team will begin processing your order. Please allow 1-3 business days for order processing before it is shipped. We strive to expedite this process as much as possible to get your products to you promptly.

SHIPPING TIME AND DELIVERY

The estimated shipping time starts once your order has been processed and is handed over to the shipping carrier. The delivery time will depend on the shipping method chosen and your location. Please note that shipping times may be affected by factors beyond our control, such as weather conditions, holidays, or unforeseen disruptions in transportation services.

TRACKING INFORMATION

To keep you informed about the progress of your shipment, we will provide you with a tracking number as soon as it becomes available. This will allow you to track your order online through the shipping carrier’s website. Please note that tracking information may take up to 24 hours to be updated in the carrier’s system.

ORDER ISSUES AND DAMAGES

While we strive to ensure that your order arrives in perfect condition, occasionally unforeseen circumstances may lead to damages during transit. If your order arrives damaged, please contact our customer support team immediately with relevant details and photographs of the damaged items and packaging. We will work diligently to resolve the issue and arrange for a replacement or refund, as appropriate.

ADDRESS ACCURACY

Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or misdeliveries. We are not responsible for any additional shipping costs or lost packages resulting from inaccurate or incomplete address information provided by the customer.

**** For international orders, please make sure you select international shipping at checkout.