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FAQs

Most frequent questions and answerS

JK Ambassador’s Sign Up Page. Give 20% off and Earn 10% Commissions.

Sign Up at https://jkdistro.com/the-420-club/

We have a nationwide distribution network, and we serve clients across the country. Our headquarter is located in California.

 

Afterpay is a “buy now, pay later” payment platform that allows consumers to make purchases and pay for them in installments over time.

 

Afterpay splits the purchase price into four interest-free payments, which are paid every two weeks.

 

Afterpay is available in multiple countries, including the United States, Australia, the United Kingdom, and Canada. Afterpay charges late fees for missed payments and also allows customers to reschedule payment due dates for a fee.

1. Build Your Cart: Add items to your cart and proceed to checkout. At the payment stage, make sure to select Pinwheel as payment method and then click the “Place Order” button. **IMPORTANT:** Do not enter any payment information. This step is crucial as we need to record this as a canceled order in our system to generate the Afterpay link for you.

 

2. Send Required Details: In the chat, provide the following information to our customer service agent:


– Your cell phone number
– Transaction ID
– Total cart amount

All three details are necessary to set up your Afterpay link.

 

3. Receive Afterpay Link: Our customer service will send an Afterpay checkout link directly to your phone.

 

4. Complete Payment: Use the Afterpay link to finalize your payment promptly. Once the payment is completed, JK will process and ship your order within 1-3 business days.

Delivery times may vary depending on your location and the specific products ordered. Our team takes 1 – 3 business days to carefully process your order and pick the best of our inventory for you and then we ship your order using the shipping method you selected at checkout.

We accept various payment methods, including credit cards, debit cards, AfterPay and Sezzle.

Return Policy Any UNOPENED items may be returned to us for a full refund Make sure to include your name and order number with the package so we know who to refund or reship to return orders to: PO Box 1247, Benicia, CA, 94510 | Please read our Refund and return Policy here.

Yes, you can track your order’s status by logging into your account on our website and accessing the “Track My Order” section or click here.

Yes we do. Just make sure to select “International Shipping” at checkout.

Yes, we offer bulk discounts for qualifying large orders. Please complete this form, click here.

We work with reputable manufacturers and suppliers to ensure the quality and authenticity of the products we distribute. Additionally, our team conducts regular quality checks. All of our flowers are lab certified.

Yes, you can subscribe to our newsletter on our website to receive the latest updates, promotions, and news about JK Distro.

Points are earned on qualifying purchases. Please make sure that you are logged in at the time of checkout. Points are not awarded to Sale Items, Bulk items, Or orders where you are using redeemed points. For every $13 spent, customers earn 1 point. Points can be converted at a rate of 14 points for $2. Points expire after 90 days, and coupon codes generated from redeemed points expire 180 days after redemption.

Yes. Points expire 90 days after they are awarded.

Yes, the coupon expires 180 days after being issued.

We recently identified that an incorrect Certificate of Analysis (COA) was displayed for our Frosted Zin flower. This documentation error has been corrected. If you purchased Frosted Zin, you will receive a direct email with the correct COA and further information. You can also view the correct documentation directly Here

Have any more questions?

Contact Customer Service at 1-800-420-8597

Donate to the California Hemp Litigation Fund

Support cannabis rights in California with a donation. Your contribution funds legal challenges, awareness campaigns, and advocacy to keep cannabis accessible and legal. Stand up for our rights and the future of cannabis in California. Click for More info on the California Hemp Litigation Fund.

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