FAQ's (frequently asked questions)

FAQs

Most frequent questions and answerS

How does your “Affiliates” program work?

JK Ambassador’s Sign Up Page. Give 20% off and Earn 10% Commissions.

Where does JK Distro operate?

We have a nationwide distribution network, and we serve clients across the country. Our headquarter is located in California.

What is AfterPay?

Afterpay is a “buy now, pay later” payment platform that allows consumers to make purchases and pay for them in installments over time.

Afterpay splits the purchase price into four interest-free payments, which are paid every two weeks.

Afterpay is available in multiple countries, including the United States, Australia, the United Kingdom, and Canada. Afterpay charges late fees for missed payments and also allows customers to reschedule payment due dates for a fee.

How to get an AfterPay Link?

1) Build a cart to order, select shipping and continue checking out like normal until you get to the payment screen , DO NOT enter payment info and proceed to check out. we need this in Uur system as a cancelled order to send afterpay link.

2) Provide a Cell Phone Number, and the cart total to customer service for payment

3) Customer service sends AfterPay Checkout link to your phone.

4) Customer Pays Thru Afterpay, JK Ships order ASAP.

How quickly can I expect my orders to be delivered?

Delivery times may vary depending on your location and the specific products ordered. Our team takes 1 – 3 business days to carefully process your order and pick the best of our inventory for you and then we ship your order using the shipping method you selected at checkout.

What payment methods does JK Distro accept?

We accept various payment methods, including credit cards, debit cards, AfterPay and Sezzle.

What is your return policy?

Return Policy Any UNOPENED items may be returned to us for a full refund Make sure to include your name and order number with the package so we know who to refund or reship to return orders to: PO Box 1247, Benicia, CA, 94510 | Please read our Refund and return Policy here.

Can I track my order online?

Yes, you can track your order’s status by logging into your account on our website and accessing the “Track My Order” section or click here.

Do you offer international shipping?

Yes we do. Just make sure to select “International Shipping” at checkout.

Are bulk discounts available for large orders?

Yes, we offer bulk discounts for qualifying large orders. Please complete this form, click here.

What steps do you take to ensure the quality of the products you distribute?

We work with reputable manufacturers and suppliers to ensure the quality and authenticity of the products we distribute. Additionally, our team conducts regular quality checks. All of our flowers are lab certified.

Is there a newsletter or mailing list I can join to receive updates and promotions?

Yes, you can subscribe to our newsletter on our website to receive the latest updates, promotions, and news about JK Distro.

How do I earn rewards points?

Points are earned on qualifying purchases. Please make sure that you are logged in at the time of checkout. Points are not awarded to Sale Items, Bulk items, Or orders where you are using redeemed points. For every $13 spent, customers earn 1 point. Points can be converted at a rate of 14 points for $2. Points expire after 90 days, and coupon codes generated from redeemed points expire 180 days after redemption.

Do the points expire?

Yes. Points expire 90 days after they are awarded.

Do the redeemed points expire?

Yes, the coupon expires 180 days after being issued.

Have any more questions?

Contact Customer Service at 1-800-420-8597

FAQs

Donate to the California Hemp Litigation Fund